1. Acceptance of Terms

By accessing and using the Sneha Oswal website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

2.1 Companionship Services

Sneha Oswal provides a platform connecting clients with professional female companions in Pune. Our services include:

• Social accompaniment for events and occasions
• Professional companionship for business functions
• Cultural and recreational activities companionship
• Travel companionship within legal boundaries
• Conversation and social interaction services

2.2 Platform Services

We provide an online platform that facilitates:

• Profile browsing and selection
• Secure communication channels
• Booking and scheduling assistance
• Customer support and assistance

3. Eligibility and Age Requirements

3.1 Age Verification

You must be at least 18 years of age to use our services. By using our platform, you represent and warrant that:

• You are 18 years of age or older
• You have the legal capacity to enter into these terms
• You are not prohibited from using our services under applicable law
• All information provided is accurate and truthful

3.2 Legal Compliance

You agree to comply with all applicable local, state, and federal laws in connection with your use of our services.

4. User Responsibilities and Conduct

4.1 Acceptable Behavior

When using our services, you agree to:

• Treat all escorts and staff with respect and dignity
• Communicate professionally and courteously
• Arrive punctually for scheduled appointments
• Maintain personal hygiene and appropriate attire
• Respect boundaries and consent at all times
• Keep all interactions confidential

4.2 Prohibited Activities

The following activities are strictly prohibited:

• Harassment, intimidation, or threatening behavior
• Requesting or engaging in illegal activities
• Recording, photographing, or filming without explicit consent
• Sharing personal information of escorts
• Attempting to circumvent our booking system
• Using false identification or providing false information

5. Booking and Payment Terms

5.1 Booking Process

All bookings must be made through our official channels:

• Contact must be initiated through our website or verified phone numbers
• Advance booking is required for all services
• Confirmation is subject to escort availability
• Special requests must be communicated during booking

5.2 Payment Terms

Payment terms and conditions:

• Payment must be made in advance or at the time of service
• Accepted payment methods will be communicated during booking
• All rates are clearly stated and include applicable taxes
• No hidden fees or surprise charges

5.3 Cancellation Policy

Cancellation terms:

• 24-hour advance notice required for cancellations
• Last-minute cancellations may incur charges
• No-shows will be charged the full service fee
• Emergency cancellations will be handled case-by-case

6. Privacy and Confidentiality

6.1 Client Privacy

We are committed to protecting your privacy:

• All personal information is kept strictly confidential
• We do not share client details with third parties
• Secure communication channels protect your privacy
• Discretion is maintained in all interactions

6.2 Mutual Confidentiality

Both clients and escorts are expected to maintain confidentiality regarding:

• Personal information shared during interactions
• Details of meetings and conversations
• Private contact information
• Any sensitive or personal matters discussed

7. Service Limitations and Disclaimers

7.1 Service Scope

Our services are limited to legal companionship activities. We do not:

• Provide or facilitate illegal services
• Guarantee specific outcomes or experiences
• Control the actions of independent contractors
• Assume responsibility for third-party actions

7.2 Health and Safety

Health and safety considerations:

• Clients are responsible for their own health and safety
• We recommend following all applicable health guidelines
• Any health concerns should be disclosed during booking
• Emergency situations should be reported immediately

8. Intellectual Property

All content on our website, including but not limited to text, images, logos, and design elements, is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our content
• Use automated systems to access or scrape our website

9. Limitation of Liability

To the maximum extent permitted by law:

• We provide our services "as is" without warranties
• We are not liable for indirect or consequential damages
• Our total liability is limited to the amount paid for services
• We are not responsible for third-party actions or services

10. Dispute Resolution

10.1 Complaint Process

If you have any concerns or complaints:

• Contact our customer service team immediately
• Provide detailed information about the issue
• Allow reasonable time for investigation and resolution
• Cooperate with our resolution process

10.2 Governing Law

These terms are governed by the laws of India, specifically the jurisdiction of Pune, Maharashtra. Any disputes will be resolved through the appropriate legal channels in this jurisdiction.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the updated terms.

We encourage you to review these terms periodically to stay informed of any updates.

12. Termination

12.1 Termination by User

You may terminate your use of our services at any time by ceasing to access our platform and canceling any pending bookings in accordance with our cancellation policy.

12.2 Termination by Us

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any breach of these terms or for any other reason we deem necessary.

13. Contact Information

If you have any questions about these Terms of Service, please contact us using the information below. We are committed to addressing your concerns promptly and professionally.